Jul. 30th, 2008

Urgh

Jul. 30th, 2008 08:28 am
sessifet: (Default)
Our call management system has decided to crap itself. Currently the email part of it is...doing interesting things. It can take up to five minutes to actually open an email. Trying to open a reply email makes it fall over go splat and when you try to open a reply again after getting an error messages, it generaly goes off in a sulk.

Once you get a reply email open, you can type but god help you if you try to send it. It freezes the entire application, and if you're actually copy-pasting something to the ticketing system, it freezes both.

So we're supposed to open the email with the program (no other way, because we can't tell who's doing what otherwise (or even who's sent the email to begin with)) and then have to send any reply via Outlook.

I am not amused. I'm already not too good at emails at the best of times, and this really isn't helping me get all enthusiastic about them.

Urgh

Jul. 30th, 2008 08:28 am
sessifet: (Default)
Our call management system has decided to crap itself. Currently the email part of it is...doing interesting things. It can take up to five minutes to actually open an email. Trying to open a reply email makes it fall over go splat and when you try to open a reply again after getting an error messages, it generaly goes off in a sulk.

Once you get a reply email open, you can type but god help you if you try to send it. It freezes the entire application, and if you're actually copy-pasting something to the ticketing system, it freezes both.

So we're supposed to open the email with the program (no other way, because we can't tell who's doing what otherwise (or even who's sent the email to begin with)) and then have to send any reply via Outlook.

I am not amused. I'm already not too good at emails at the best of times, and this really isn't helping me get all enthusiastic about them.
sessifet: (Bouncy!)
I did it! I am posting this via firefox!* I managed to get it working on this machine! I figured out why it wasn't working and had to faff about trying to find the autoconfig url and figured out where to put it and it worked!

I can do this! I am not a total geek failure!

*pokes geeks on friends list* Do I get a geek badge now? A small one? A bikkit perhaps?
sessifet: (Bouncy!)
I did it! I am posting this via firefox!* I managed to get it working on this machine! I figured out why it wasn't working and had to faff about trying to find the autoconfig url and figured out where to put it and it worked!

I can do this! I am not a total geek failure!

*pokes geeks on friends list* Do I get a geek badge now? A small one? A bikkit perhaps?
sessifet: (WTF!Daisies)
One day I might remember the simply brilliant reason I had for googling 'I cut off your head and put it in a jar, so only I can see how beautiful you are'.
sessifet: (WTF!Daisies)
One day I might remember the simply brilliant reason I had for googling 'I cut off your head and put it in a jar, so only I can see how beautiful you are'.

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