(no subject)

[sessifet]

Dear User Number One,

Please stop taking control back the second I start fixing your issue. I know I said you can take control back at any time, but this does not mean you should! I can't fix your issue if you don't let me have control over your PC. Thank you.

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Dear User Number Two,

No, I am not psychic or really clever. I just happen to have seen this problem before and it has an easy fix. No, I don't think you're stupid for not having thought of it yourself. Honestly. No, I also don't think you're wasting my time. Really. No, the people here do not think everyone who calls is a mouth-breathing twit with oatmeal for brains*.

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Dear User Number One (again),

Gah! Stop doing that!

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Dear User Number Three,

When I ask you to read me the error message you are getting, please read me the exact error message. This means something along the lines of 'Winword.exe has generated errors...', not 'Wordsomethingorother*mumble*'.

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Dear User Number One (yet again)

Oh, for sweet fuck's sake, step away from the keyboard! Is this an involuntary muscle spasm on your part? Or a Pavlovian response? 'Mouse moves, must press any key!'? Please, for the love of Cthulhu's fluffy bunny slippers, please let me fix this problem so you and I can go our seperate ways again, mmkay?

* Real quote!

Comments

[pewterfish.livejournal.com]

You're fairly obviously using a VNC variant to fix user one's PC. Most of the ones I've encountered allow you to lock out the local keyboard and mouse...

Dunno if it's an option, but it would solve the problem.

[sessifet25.livejournal.com]

I know I can do it if we set up a conversation, but when it's remote desktop sharing I don't think I can. And even if it were possible, we'd not be allowed. It's one of the rules.

[spiffikins]

oh man, user number one needs to be smacked hard with floppy noodles.