Buh...

Jan. 15th, 2010 10:08 am
sessifet: (Surrounded by idiots)
[personal profile] sessifet
No, I am not going to book an engineer for a no sync issue if the customer is able to gain sync. Seriously. Saying that 'but the attenuation is too high' does not change the fact that I am not going to book an engineer on a no sync ticket *if the customer is in sync and I can see this*. Admitting that they are does not, as you seem to think, make it magically okay for me to book out a £165 engineer.

They are able to gain sync. Ergo, it is not a no sync issue. No, not even if it stays off for hours. No, really. They. Can. Gain. Sync. Therefore. It. Is. Not. A. No. Sync. Issue.

Seriously, it is not rocket science and I really should not have to explain this to you.

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