It would appear that O2 do not get the whole 'call me after X time on my landline, please'. I don't see why this is so difficult. I'm not asking for brain surgery, after all.
Seriously, you want me to spend money and stay with you? Then the least you can do is do what I ask you to do! I'm not going to get into a haggling session about upgrades and contracts when I'm at work. Call me old-fashioned if you will, but that shit does not get sorted during work hours! I will drop everything for a friend in need and work can just go hang, but stuff like this? No, you will call me outside of office hours (which I will have given you the first time), because I'd like to be able to give you my full attention.
Furthermore, if I ask you to call me on my landline? I have a really good goddamned reason to! I'm not just saying so to be mean or awkward, honestly! I want to know what you have to offer me, I really do. You can call me after work on my landline because my mobile reception is dire and all conversations would end up going like 's-nktflur-lekrs-stmn-imkfif-ypoun-sksssh--duutduutduut'. I know you can ring me after a certain time, because that's what you've been doing. Unfortunately, you idiots have been calling my mobile! How do I know? Because my phone keeps going 'bzzbing!' telling my I've missed a call whenever a free signal tower floats within range and my phone goes 'ooh, we had a missed call!'.
Yes, I know I can call back, but...no, I'm not going to. I asked you for a simple thing. If you really want me as a customer? Read the bloody notes left on the damned account and do what they say.
Seriously, you want me to spend money and stay with you? Then the least you can do is do what I ask you to do! I'm not going to get into a haggling session about upgrades and contracts when I'm at work. Call me old-fashioned if you will, but that shit does not get sorted during work hours! I will drop everything for a friend in need and work can just go hang, but stuff like this? No, you will call me outside of office hours (which I will have given you the first time), because I'd like to be able to give you my full attention.
Furthermore, if I ask you to call me on my landline? I have a really good goddamned reason to! I'm not just saying so to be mean or awkward, honestly! I want to know what you have to offer me, I really do. You can call me after work on my landline because my mobile reception is dire and all conversations would end up going like 's-nktflur-lekrs-stmn-imkfif-ypoun-sksssh--duutduutduut'. I know you can ring me after a certain time, because that's what you've been doing. Unfortunately, you idiots have been calling my mobile! How do I know? Because my phone keeps going 'bzzbing!' telling my I've missed a call whenever a free signal tower floats within range and my phone goes 'ooh, we had a missed call!'.
Yes, I know I can call back, but...no, I'm not going to. I asked you for a simple thing. If you really want me as a customer? Read the bloody notes left on the damned account and do what they say.